CRM Software Centra CRM

To succeed in today’s competitive environment, companies need to innovate, develop and deliver high quality products as well as address the complex needs of a growing business.

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Centra CRM

Centra CRM gives you a snapshot view of your customer, giving you information on demand and the insight your sales teams need to maximize every customer interaction. It provides a central platform enabling you to analyze, plan, develop and deploy marketing activities.

  • Create, Execute & Measure Campaigns
  • Manage Leads, Opportunities, Customer Accounts & Sales Teams
  • Generate Quotes & Sales Orders
  • Obtain Timely Approvals
  • Manage Service Tickets
  • Digital SLA Governance
  • Control Service Costs
  • Automate Organizational Processes

Centra CRM

Centra has been serving HCM and CRM needs of organizations ranging from SMEs to corporates since 2004 and is armed with a core management team that boasts a collective experience of over 150 years.

Sales

Quotation Analysis, Price Books Matrix, Team Hierarchies & Territories, Accounts & Contacts, Approvals & Workflows, Sales Analytics, Customizable Dashboards, Forecast Management, Commissions Management, Mobile CRM Integration.

Marketing

Campaign Management, Budgeting, ROI Analysis, Campaign Reporting, Email Templates, Mass Mail Reports, Email Integration, Calendar & Tasks Management, Call Scripting, Prospects Segmentation, Lead Assignment Rules.

Services

Contracts Management, Service Requests, Real Time Knowledge Base, Case Resolutions, Activities Analysis, Service Level Agreements (SLA), Self-Service Customer Portal, Assets & Products Management, Warranty Management, Call Escalations.

Ready to dive in? Don't hesitate to ask anything.