CRM Software Centra CRM
To succeed in today’s competitive environment, companies need to innovate, develop and deliver high quality products as well as address the complex needs of a growing business.
To succeed in today’s competitive environment, companies need to innovate, develop and deliver high quality products as well as address the complex needs of a growing business.
Centra CRM gives you a snapshot view of your customer, giving you information on demand and the insight your sales teams need to maximize every customer interaction. It provides a central platform enabling you to analyze, plan, develop and deploy marketing activities.
Centra CRM
Centra has been serving HCM and CRM needs of organizations ranging from SMEs to corporates since 2004 and is armed with a core management team that boasts a collective experience of over 150 years.
Quotation Analysis, Price Books Matrix, Team Hierarchies & Territories, Accounts & Contacts, Approvals & Workflows, Sales Analytics, Customizable Dashboards, Forecast Management, Commissions Management, Mobile CRM Integration.
Campaign Management, Budgeting, ROI Analysis, Campaign Reporting, Email Templates, Mass Mail Reports, Email Integration, Calendar & Tasks Management, Call Scripting, Prospects Segmentation, Lead Assignment Rules.
Contracts Management, Service Requests, Real Time Knowledge Base, Case Resolutions, Activities Analysis, Service Level Agreements (SLA), Self-Service Customer Portal, Assets & Products Management, Warranty Management, Call Escalations.